Delivery & Pick Up

Orders over $100 Deliver for Free!

To keep things easy and to avoid surprise extra costs, we provide free delivery for orders over $100 (before tax). Otherwise, a flat rate of $10 will be charged for delivery.  We also offer In-store Pick-up at no extra charge.

We do not use 3rd party delivery providers. Instead, our delivery team will personally deliver the products straight to your door.  Once the order is placed through our website, we will contact you through email to arrange a time for delivery. 

Just Raw Pet Food delivers frozen products throughout the Greater Toronto Area. We will deliver most orders within 2-3 days once it is purchased online.  

If there is any damage on the goods, please contact us immediately by emailing order@justrawpetfood.ca. We are happy to exchange at no charge if the product is deemed damaged.

We do not accept any liability for the result of feeding or misuse of our products. Please refer to our feeding instruction and safe handling of our products.

Delivery Area

Markham, Richmond Hill, Vaughan, Newmarket, Aurora, King City, North York, East York, Scarborough Etobicoke, Mississauga, Brampton, Schomberg, Downtown Toronto Pickering, Ajax, Whitby, Stouffville,

 

Curb-side Pick Up

At checkout you can choose to pick up your order at our store in Vaughan. You will be contacted by email when your order is ready (it will not be ready for pick up before the "Order Ready" email). 

  1. Choose "Pick Up”  

         Place an order on JustRawPetFood.ca and select “ Pick Up ” as your delivery method.

  1. We'll Send You an Email When Ready

         We will send an " Order Ready " email when your order has been picked and is ready for you to pick up.

  1. Upon Arrival

         Please either call or text us upon arrival and we will bring your order out for you. 

Is In-store Pick-up Faster?

This is an alternative way to receive your purchase should you prefer not to have your items delivered.  This could be a faster method to receive your purchase if our delivery schedule does not fit into your schedule.