About Us 

Q. What is Just Raw Pet Food? 

A. Just Raw Pet Food is a family-owned business providing highest quality of raw pet food and dehydrated treats in Ontario. You can consider us a raw pet food specialty store! 

Q. Why Should I buy from Just Raw Pet Food? 

A. We’re truly passionate about what we do and are committed to manufacture the highest quality of raw pet food for your pets. All the meat that we source are human graded inspected by both provincial and federal government agencies. 

 

Q. Where is Just Raw Pet Food located? 

A. We are located at 55 Winges Road, Unit 5, Woodbridge, Ontario, L4L6B4 

Raw 

Q. Where is our meat sourced? 

A. All our meats (with the exception of green beef tripe) are human grade sourced from federally and provincially inspected facilities. We like using the whole poultry and whole cut of meats that will provide the optimal health for your dogs.  

Q. How long will your products stay fresh in the fridge? 

A. Once fully thawed in the fridge, our products will maintain their freshness for at least 3 days.  

Q. Is it normal that my dog is drinking less water after switching to a raw diet? 

A. Yes, it’s completely normal that your dog will drink less water after the switch to raw.  A raw diet has a much higher moisture content compared to processed kibbles.   

Q. Which proteins are recommended when transitioning a dog to raw? 

A. We normally recommend starting the transition with either the Chicken or Turkey dinner as these proteins are easier to digest for your pet. You can introduce other proteins such as duck, beef and pork generally after a week of transition.   Our most popular combos are the Meat Lovers, Just Bird and Just Raw combos.  

 

Treats 

Q. Are your dehydrated treats locally made?  

A. Yes, all our dehydrated treats are locally made in Toronto. 

Q. Do you use any preservatives on the dehydrated treats? 

A. No.  All our dehydrated treats are made with one single ingredient and are dehydrated to perfection.   

Q. Are the treats hard or soft? 

A. Our Just Raw dehydrated treats are intended to be dry and crunchy.   

 

Delivery  

Q. What if I am not home on the day of the delivery? 

A. We always work with the pet owners to arrange a time of delivery so that products will not get spoiled especially in the summer months.  If you are not available on the day of your scheduled delivery, please email order@justrawpetfood.ca with your order number and our associates would be happy to assist you. 

Q. How will I know that my order is delivered? 

A. Our friendly driver will send you a notification through text message once your order is delivered to your front door or with the concierge if you are living at a condominium.